Rent with your guard up.

A few simple habits keep you safe when you rent online. Here is how to spot a bad listing and what we are building to make renting safer.

Stay safe while renting

Never pay off platform

Do not wire a deposit or pay before you have seen the room. If anyone rushes you to pay, walk away.

View before you commit

Always see the room in person or on a live video call first. Real owners are happy to show it.

Keep chat on Roomly

Message through the app so there is a record. Be wary of anyone pushing you to another app.

Coming soon

Owner identity checks

We are building identity verification for owners, so a verified badge will mean a real, checked person is behind the listing. Until then, use the habits above and report anything that feels off.

See something wrong?

If a listing looks fake or someone asks you to pay off platform, tell us and we will look into it.

Report a listing